CHILD SAFEGUARDING POLICY
Purpose
Our Example and Calling
When Jesusâ disciples tried to keep children away from him, he was quick to respond, "Let the children come to me." Jesus taught that children were to be included and provided for within the community of faith.
When Jesusâ disciples tried to keep children away from him, he was quick to respond, "Let the children come to me." Jesus taught that children were to be included and provided for within the community of faith.
Today, the Church (of which Christ Presbyterian Church seeks to be a faithful representative) may be the only place where some children find the unconditional love and care they so desperately need to grow and thrive. As Christians, we take our responsibilities to our children seriously.
These Policies and Procedures are designed to safeguard, to the greatest extent practicable, the physical safety, emotional well-being, and spiritual development of the children and youth of Christ Presbyterian Church. They are also meant to foster an environment that empowers individuals to disclose when they have been abused. Additionally, these guidelines provide clarity about who must respond to disclosures and how they are expected to do so.
These efforts are based on our knowledge of the widespread problem of sin and abuse throughout our world, and the understanding that children are among the most vulnerable members of our community of faith.
The following policy has been adopted by the Session of Christ Presbyterian Church and shall be publicly communicated.
Recognizing Signs of Abuse
All staff, volunteers, and paid caregivers working with minors will receive training in the signs of child abuse, including child sexual abuse, and the steps to report any and all suspected child abuse. One does not have to be physically present or witness the abuse to identify suspected cases of abuse, or even have definite proof that a child may be subject to child abuse or neglect. Rather, the law requires that a person have a âreasonable suspicionâ that a child has been the victim of child abuse or neglect. The appropriate agencies will investigate any reports of abuse. See below under Responding to Abuse.
Physical signs of molestation may include:
Physical signs of molestation may include:
- Lacerations and bruises
- Torn or bloody underclothing
- Irritation, pain or injury to the genital area
- Difficulty with urination
- Difficulty walking or sitting
- Venereal disease
Behavioral signs of molestation may include:
- Nightmares
- Anxiety when approaching the drop-off building/area (beyond normal separation anxiety)
- Nervous or hostile behavior toward adults
- Advanced sexual knowledge/behavior for age (promiscuous behavior)
- Withdrawal from church activities and friends
Verbal signs of molestation may include statements such as:
- âI donât like ______.â
- â______ does things to me when weâre alone.â
- âI donât like to be alone with_____ .â
- â______ fooled around with or touched me.â
It is important to note that children often disclose abuse in less direct ways. If comments from a child or behavioral changes in a child raise concerns about abuse, it is wise for supervising adults to pay attention and look further.
If a child discloses potential abuse to someone, it is appropriate for that person to ask open-ended questions such as: âWhat happened next?â or âIs there anything else youâd like to tell me?â or âWho did this?â They should not ask leading questions like âWas it _____ who did this to you?â or âDid he/she touch you in this place?â Formal interviews should only be conducted by a trained professional. See âResponding to Abuseâ Section below.
Safeguarding Team
The Safeguarding Team is responsible for equipping the community of CPC for effective prevention and response. Currently, our Safeguarding Team is comprised of four to six members and includes women and men. The team should include the Childrenâs Director and a pastoral staff member.
Duties of the Safeguarding Team:
- Make any needed updates and revisions to the CPC Safeguarding Policy and submit those updates to the session for approval
- Maintain rigorous familiarity with our Safeguarding Policy
- Implement and oversee compliance with our Safeguarding Policy
- Receive, document, and respond to any policy violations or concerning behavior
- Lead in responding to allegations of abuse (see below)
Screening and Training
1. Application
CPC shall use the following tools for screening of pastors, officers, staff, childcare workers, and childrenâs and youth volunteers:
CPC shall use the following tools for screening of pastors, officers, staff, childcare workers, and childrenâs and youth volunteers:
- The completion of a written application including questions related to abuse and protecting the vulnerable.
- At least three references to be contacted (two for volunteers).
- A background check that includes the following information:
- Confirmation of education and employment
- Local criminal record check
- State criminal record check
- FBI criminal record check
- State central child/dependent adult abuse registry check
- State sex offender registry check
- An internet and social media search
- An interview that explores a candidateâs written application and includes questions related to abuse, protecting the vulnerable, and the CPC Child Safeguarding Policy
2. Requirements
- Childrenâs Ministry and youth volunteers must be adult members of Christ Presbyterian Church or nonmembers under the supervision of an adult member in order to serve as a lead teacher.
- Any non-members or students who have been in regular attendance on Sunday mornings (at least three out of four Sundays per month) of Christ Presbyterian Church for at least six months may apply to serve as an assistant teacher, intern, or nursery volunteer.
- Personal recommendation by a parent, guardian or pastor is also required for applicants who are minors regardless of their membership status, since we are not legally allowed to screen minors.
3. Approval
Following submission of a Childrenâs or Youth Ministry Application, the Childrenâs or Youth Director, pastor, or other staff member will review the application, check references, and perform a background check. No volunteer will be approved for Childrenâs Ministry service without approval of the application and background check, which is subject to discretion of Christ Presbyterian Church staff, taking into account the following non-exclusive criteria:
Following submission of a Childrenâs or Youth Ministry Application, the Childrenâs or Youth Director, pastor, or other staff member will review the application, check references, and perform a background check. No volunteer will be approved for Childrenâs Ministry service without approval of the application and background check, which is subject to discretion of Christ Presbyterian Church staff, taking into account the following non-exclusive criteria:
- No one shall serve in Childrenâs or Youth Ministry who, in the belief of the Childrenâs Director, pastor, staff member, or elder, may represent a potential threat of committing abuse or violating this policy.
- No one shall serve if she/he is known to have been previously convicted of, or pled guilty or no contest to, any crime arising out of any act or conduct involving sexual abuse, or any act or guilty conduct which is of a sexual, molesting, seductive, or criminally deviant nature, whether or not such conduct involved a child. This includes, but is not limited to, crimes involving pedophilic behavior (molestation of a pre-adolescent child), incest, rape, assaults on or the physical abuse of adults with special needs, murder, kidnapping, and child pornography.
- No one shall serve as a care provider who has had a verdict or judgment rendered against him or her in any civil action arising out of any personal act or conducts related to abuse or sexual abuse of a child or an adult with special needs. This qualifying rule shall apply no matter how long ago the civil verdict occurred and judgment was rendered.
- Approvals and rejections of children and youth ministry applicants will be reported to the session, for the purpose of their information about the activities of the church and protection in case of conflicts.
4. Training
All staff, leaders, paid childcare workers, and volunteers 18 years and older must receive training in child abuse prevention and response given by outside experts. For childrenâs and youth volunteers, training will be provided on an annual basis as part of continuing education. Pastors, officers, volunteers, and paid childcare workers should also hear regular internal briefings on our policy. People coming into membership will be asked to read, understand, and abide by our Child Safeguarding Policy.
All staff, leaders, paid childcare workers, and volunteers 18 years and older must receive training in child abuse prevention and response given by outside experts. For childrenâs and youth volunteers, training will be provided on an annual basis as part of continuing education. Pastors, officers, volunteers, and paid childcare workers should also hear regular internal briefings on our policy. People coming into membership will be asked to read, understand, and abide by our Child Safeguarding Policy.
Any minor wishing to serve in the Childrenâs Ministry in any capacity must have parental consent and age-appropriate training in maintaining healthy boundaries. He/she should serve in a space observable by two supervising adults.
Maintaining Healthy Boundaries
Code of Conduct for All Adults
- All volunteers, paid workers, and interns should observe the âtwo adult rule,â which requires any person directly working with or serving children in a CPC-sponsored program or on CPC premises to be accompanied or observable by another adult. The âtwo adult ruleâ should be followed whenever possible, including childcare provided during community groups. Two spouses or an adult and minor working together do not satisfy the two-adult requirement.
- Rooms used in any childrenâs programs at Christ Presbyterian Church or in community group settings that have both adults and minors present should be accessible (unlocked doors) and have open visibility (a window in the door or the door left wide open).
- No one should be alone with a child or children in a space without open visibility from the outside.
- A male volunteer should be paired with an adult female volunteer whenever possible. This practice provides added safety, since statistically most perpetrators of sexual abuse are male. https://www.childwelfare.gov/topics/can/people/sexabuse/
- Staff or volunteers who meet with children one-on-one must do so in a high-visibility setting with other adults always in view AND receive parental approval prior to the meeting in writing. This written approval includes car rides. It is best when possible to avoid car rides in which an adult is alone with a minor who is not their own child. Permission slips will be requested for planned trips and activities.
- The Childrenâs Director, a pastor, or staff member, or designated member, shall make periodic and regular unannounced visits to scheduled classes or small group situations involving children and youth.
- Parents or legal guardians are welcome to observe any church-sponsored activity involving their child from the childrenâs welcome area, as long as they are not in direct contact with other children.
- No CPC volunteers, paid workers, or staff shall physically search or authorize the physical searches of a child or youth.
- Discipline ought to be corrective and not punitive. We do not permit anyone to administer corporal punishment to a child at a church-sponsored event. Furthermore, discipline should never include yelling, shaming, or in any way belittling a child. If there is a serious incident that requires discipline, it is always wise to involve a parent.
- Children who need assistance in the restroom outside of the childrenâs ministry must be helped by their own parent or guardian. We highly recommend that young children should be accompanied to the restroom by a parent, even if they do not require assistance. Within the childrenâs ministry, all diapering or bathroom assistance must be provided by a female volunteer and observable by another screened adult. The door to the bathroom should be propped open if an adult volunteer is assisting a small child. The child should be encouraged to be as independent as possible.
- Adult female nursery volunteers should change diapers whenever possible. The diaper changing station must be in a highly visible space in the nursery so that it can be observed by another supervising adult.
Adult-Child Interactions
All adult-child interactions should be public and open. Most abuse happens in situations involving one adult and one child. We strive to eliminate these situations because they are high risk. This does not mean there cannot be any private conversations between an adult and a child. However, these conversations need to take place in an open and observable area. All activities involving children should have open visibility (window in the door or door left wide open). Married couples shall count as one adult.
All adult-child interactions should be public and open. Most abuse happens in situations involving one adult and one child. We strive to eliminate these situations because they are high risk. This does not mean there cannot be any private conversations between an adult and a child. However, these conversations need to take place in an open and observable area. All activities involving children should have open visibility (window in the door or door left wide open). Married couples shall count as one adult.
Show Respect in Physical Touch
By Godâs design, appropriate touch is an important way for us to understand that we are loved.
By Godâs design, appropriate touch is an important way for us to understand that we are loved.
Appropriate touch is observable by other adults and consented to by the child. If a child does not welcome touch, no touch should occur, except if needed to keep the child or others out of immediate physical danger. Any resistance by the child should be immediately respected.
Stay in visible and accountable spaces: No one should be alone with a child who is not their own child.
Because healthy, caring touch is valuable to children but unhealthy touch is abusive, the following guidelines should be followed:
- Touch shall always be in the open rather than secretive.
- Touch should show care for the child rather than meet a need in the adult.
- Touch should be age- and developmentally appropriate.
- Touch should ideally be initiated by the child rather than the adult. It should be welcomed. (If unsure, you can always ask, âMay I give you a hug?â)
In all relationships, be considerate of others and give them appropriate space: Notice the body language of others and be aware of your impact on others.
Show Respect in Words
- Determine to use words that convey the respect always due to others.
- Avoid any language that belittles or objectifies (e.g., commenting on a personâs body or sexual attractiveness.)
- Avoid sexualized comments including inappropriate jokes or stories.
Electronic Communications with Minors
Adults working or volunteering with children and youth are not to have private, electronic communication with children or youth. This includes but is not limited to:
Adults working or volunteering with children and youth are not to have private, electronic communication with children or youth. This includes but is not limited to:
- Texts
- Emails
- Phone Calls
- Social Media Direct Messages
- Video Calls
Adults working with children must always communicate with the parents of a child rather than the child. If an adult working with youth (Ages 11-17) wishes to communicate with a student via the methods above, it must always be done in a group message or phone call where a parent is present and can witness the conversation. For instance, if an email or text message is sent to a youth student at CPC, it must also be addressed to one or both of the parents of said student. Any communications must be sent to a group rather than to individuals, or messages should be communicated through parents or guardians. All communications with children/youth and parents must comply with our code of conduct and applicable CPC Child Protection policies. Electronic communications generally should be brief. More extended conversations should happen in person.
Responding to Abuse
A primary goal of Christ Presbyterian Church is to guard the safety of all children in its care. To this end, it is the policy of CPC to report any and all child abuse and child sexual abuse to staff and appropriate governmental authorities in an expedient manner consistent with these policies and procedures and otherwise in accordance with all applicable laws. In responding to abuse, CPC will always prioritize the safety and needs of the victim(s) and other vulnerable persons.
Responding to Boundary Violations
CPC takes all policy violations and concerns related to respect and safety seriously. Any person who witnesses or learns of a violation of this policy is encouraged to inform a member of the Safeguarding Team as soon as possible. Furthermore, any concerns related to vulnerable persons should be brought to the attention of a member of the Safeguarding Team. The Safeguarding Team will document all concerns or policy violations, including those between two adults, adults and minors, and two minors, and collaborate on any appropriate response and accountability. They will inform the Session of any concerns about boundary violations or possible abuse.
CPC takes all policy violations and concerns related to respect and safety seriously. Any person who witnesses or learns of a violation of this policy is encouraged to inform a member of the Safeguarding Team as soon as possible. Furthermore, any concerns related to vulnerable persons should be brought to the attention of a member of the Safeguarding Team. The Safeguarding Team will document all concerns or policy violations, including those between two adults, adults and minors, and two minors, and collaborate on any appropriate response and accountability. They will inform the Session of any concerns about boundary violations or possible abuse.
Reporting Abuse
Volunteers, staff, or members of our community may have reason to suspect a child is being abused â either by a parent or guardian, someone in the church community, or someone outside of the community. In all cases, if an individual has reason to suspect abuse may be occurring, the following must occur as soon as possible.
Volunteers, staff, or members of our community may have reason to suspect a child is being abused â either by a parent or guardian, someone in the church community, or someone outside of the community. In all cases, if an individual has reason to suspect abuse may be occurring, the following must occur as soon as possible.
- When there is a reasonable belief that any person is in immediate danger (e.g. an act of violence is actively happening or has just occurred), call 911.
- If there is a disclosure of abuse, any evidence or knowledge of abuse, or any reasonable belief of abuse against a minor (age 17 or younger) or vulnerable adult (e.g. elder abuse, or abuse against an adult with developmental disabilities), all adults within CPC should immediately make a report to the appropriate agency. Call 1-800-367-0166 to report suspected child abuse or neglect in Santa Barbara County .
- All adults at CPC should report suspected abuse to the appropriate local child protection service or law enforcement agency. A member of the Safeguarding Team can provide support if needed. The report should be made immediately over the phone, and within 36 hours of the alleged abuse, and followed up in writing.
- Report using the form recommended by the State of California: https://oag.ca.gov/sites/all/files/agweb/pdfs/childabuse/ss_8572.pdf
- Reports shall be documented in writing with the date of the report, the time of the report, the telephone number to which the report was made, the name of the recipient of the report, and a brief synopsis of the report.
- Staff members and volunteers must allow CPS and police to conduct investigations without compromising the integrity of those investigations. This means that we will not be giving alleged abusers a âheads upâ about a report.
- After making the report, the reporting person should contact a member of the Safeguarding Team so that they can document the concern and coordinate care and response as needed to protect victims and others who might be vulnerable.
- If the victim is now an adult, but the abuse was against them as a minor, we will support them and respect their agency in reporting. The only exceptions are if the abuse occurred within our church or the name of the perpetrator is known.
The individual reporting the alleged abuse and any others who are aware of the alleged abuse should show discretion and care when sharing information, sharing only with the leadership and Safeguarding Team, so that they can take action necessary to care for the vulnerable, and cooperating fully with authorities involved in the investigation. Any victim has a right for their privacy to be respected as much as possible. At times, it may be necessary for CPC to share certain information in order to safeguard other vulnerable persons and allow for any other potential victims to come forward.
Further Response Protocols
Whenever possible, the Safeguarding Team should refer the victim(s) to local expert help, such as STESA (Standing Together to End Sexual Assault), and/or national organizations such as The National Domestic Violence Hotline (1-800-799-SAFE), The Rape, Abuse, and Incest National Network Hotline (RAINN - 1-800-656-4673), or SAMHSAâs National Helpline (1-800-662-HELP).
Whenever possible, the Safeguarding Team should refer the victim(s) to local expert help, such as STESA (Standing Together to End Sexual Assault), and/or national organizations such as The National Domestic Violence Hotline (1-800-799-SAFE), The Rape, Abuse, and Incest National Network Hotline (RAINN - 1-800-656-4673), or SAMHSAâs National Helpline (1-800-662-HELP).
The Safeguarding Team shall coordinate further appropriate response including but not limited to:
- Ensuring all potential crimes against children have been reported to appropriate authorities according to the policy above
- Taking any further action for the protection of vulnerable persons
- Facilitating cooperation with any investigations, including helping investigators assess the possibility of other victims and communicating in appropriate ways within the church or with others
- Ongoing, appropriate care for the victim(s) including helping them connect with professional trauma informed care if desired
- When appropriate, with careful attention to protecting the privacy of any victims, offering public support and/or opposing harmful narratives toward victims
- Maintaining contact with the alleged offender during any investigations or administrative leave to ensure proper boundaries and accountability, especially with regard to controlling the narrative, retaliation, and access to other vulnerable people
- Caring for others in the church and coordinating with outside resources as needed
- Documenting relevant actions and information related to the case
- Reaching out to qualified experts with questions or when an Independent Consultation or Investigation is appropriate
Internal Response Procedures
- The official spokesperson for Christ Presbyterian Church shall be designated by the Session. All inquiries or requests for information from the media, attorneys or any other parties shall be referred to the official spokesperson. All communication by the official spokesperson to the media, congregation, and public will protect the privacy and confidentiality of all involved.
- We will treat the accused with respect while also drawing wise, appropriate boundaries. The accused person shall be relieved of his or her duties until the investigation is finished. If the accused is a paid employee of our church, his or her income will be maintained, until allegations are cleared by authorities or until criminal charges are filed. If the accused is a member of our congregation, we will extend pastoral care as needed. If there is evidence of wrongdoing or safety concerns about the accused, even if authorities decline to investigate or prosecute, CPC may set necessary boundaries or make decisions about employment to prioritize safety.
Caring for Victims of Abuse
When survivors choose to disclose abuse, they need our utmost support.
This support will include:
- Listening and staying calm
- Affirming without judgment
- Validating strong emotions (such as anger, betrayal, and confusion)
- Respecting their privacy
- Encouraging and empowering their agency
- Encouraging them to seek professional medical or mental health care as appropriate
Our support will recognize our limitations. We will not offer therapeutic, legal, or other professional advice, but will focus on personal support and empowerment.
We will be careful to avoid causing further harm, and under no circumstances - even when the abuse is alleged and not proven - will we:
- Place any portion of blame for the abuse on the victim
- Probe for intimate details of the abuse
- Express disbelief
- Attempt to silence the victim
- Encourage noncompliance with the law
- Express support for the perpetrator
- Urge meeting with, reconciliation with, or forgiveness of the perpetrator
When coordinating a response to abuse, the Safeguarding Team should designate a support liaison from the Safeguarding team or leadership team who will reach out to offer support to the victim and their family and to coordinate needed support. CPC will facilitate connecting the victim and their family with mental health support and trauma treatment as needed. Financial support for this treatment may be made available if needed.
Care and Supervision for Registered Sex Offenders
CPC is committed to holding admitted or convicted offenders we believe are repentant to a high standard of accountability. Known offenders who demonstrate evidence that they are not repentant are extremely dangerous and are not welcome in our church. Jesus welcomed sinners, but he did not command us to welcome wolves among the sheep. Known offenders who wish to have any connection to our church must be willing to undergo a process designed to assess their individual situation, ongoing repentance, and what safeguards are appropriate. Offenders must agree to accept whatever accountability and safeguards our leadership, in consultation with experts, deem appropriate. Offenders must be willing to agree to this before the process of assessment begins. No assessment will begin if the victim(s) of the perpetrator are still in our church as any victim should be free to worship without their perpetrator present.
If a convicted sex offender asks to attend worship on Sunday, church gatherings either on or off church property, be included in the membership of the church, or otherwise participate in the activities of CPC, experts must be contacted to assess the situation and give counsel on how to best proceed. In any case, inclusion or participation in any of the above events or programs is not permissible for a convicted sex offender without prior expert assessment, approval by CPC's Session, and communication to said offender regarding the parameters of their involvement. Any adult who is a convicted or admitted sex offender who attends group activities shall agree to have their name known to the congregation and shall abide by all accountability and safeguards. Any offender who evidences deception, minimization, excuses, victim blaming, or other indicators they are not repentant shall not be allowed any connection to our church.
No one who is convicted of or who has admitted to abusing a child may work with children or vulnerable persons in the ministry of our church, have direct contact with children or youth in our church (on of off church property), or hold any position of power or trust, even if it is not directly connected to ministry to children.
The safeguards shall address accountability on and off church property and will involve communication with appropriate persons such as family, friends, employers, counselors, and parole/probation officers. The safeguards shall be reviewed as needed, and at a minimum every year, by the Session in consultation with the Safeguarding Team.
When a known offender is judged to be repentant and has some connection to the church, those who have responsibility to minister to him or her will have specific training. We will communicate Godâs gospel of grace and put wise boundaries in place for accountability.
Definitions
ABUSE: In general, child abuse occurs when a person in a position of power and/or trust (e.g. parent, caregiver, pastor, supervisor, other adult, older child, etc.) uses that position to exploit or violate someone who is more vulnerable. That exploitation or violation can take a variety of forms such as emotional, financial, physical, sexual, spiritual, etc.
CHILD, CHILDREN, YOUTH AND/OR MINORS: Any person under 18 years of age involved in programs provided at or sponsored by Christ Presbyterian Church. High school students who have turned 18 are still considered minors and should be protected under this policy.
CPC: Christ Presbyterian Church
ADULT VOLUNTEER: Any person at least 18 years of age who serves in Childrenâs Ministry at a church-sponsored activity or program.
STUDENT VOLUNTEER: Any person, under the age of 18, who supervises children at a church-sponsored activity or program.
INTERN OR PAID WORKER: Any worker who is paid by Christ Presbyterian Church or hired as an intern and serves in any CPC ministry to children and youth. Paid Workers and interns who are not members of Christ Presbyterian Church agree to submit to the leadership and government of CPC as it pertains to their service.
STAFF: Part-time and full-time CPC ministry employees, including but not limited to administrative staff employees, pastoral staff, and other similarly situated employees.
BACKGROUND CHECK: All paid workers and volunteers will need to approve a background check through a reputable third-party that includes a Sex Offender registry check, Global Watchlist check, National Criminal Records check, and Country Criminal Records check (for unlimited counties). In addition, according to CA law, all paid workers and regular volunteers who work more than 16 hours per month or 32 hours per year must undergo a request for all convictions or arrests pending adjudication from the California Department of Justice by conducting a search that includes use of fingerprinting.
CHILD SEXUAL ABUSE: Child Sexual Abuse is any sexual activity with a child by a person known or unknown to the child. California Law defines Child Sexual Abuse as any sexual conduct harmful to a child's mental, emotional, or physical welfare as well as failure to make a reasonable effort to prevent sexual conduct harmful to a child. A person who compels or encourages a child to engage in sexual conduct commits abuse, and it is against the law to make or possess child pornography or to display such material to a child. The abuser may be an adult, adolescent, or another child. Child Sexual Abuse may be violent or non-violent, involving touching and non-touching aspects. It is an exploitation of a childâs vulnerability and powerlessness. The relationship between the abuser and the child, or consent by the child are irrelevant to a determination of whether Child Sexual Abuse has occurred. It is extremely difficult for a child to report Child Sexual Abuse, in part because very young children may not understand that a particular activity is not normal or accepted. Child Sexual Abuse is criminal behavior.
CHILD PHYSICAL ABUSE: Child Physical Abuse is defined as any non-accidental physical injury (ranging from minor bruises to severe fractures or death) as a result of punching, beating, kicking, biting, shaking, throwing, stabbing, choking, hitting (with a hand, stick, strap, or other object), burning, or otherwise harming a child, that is inflicted by any person who has responsibility for the child or as otherwise defined by applicable local, state or federal law. Such injury is considered Abuse regardless of whether the caregiver intended to hurt the child.
CHILD NEGLECT: Child Neglect is the continued failure to provide a child with the basic necessities of life, such as food, clothing, shelter, hygiene, medical attention, or adequate supervision, to the extent that the childâs health, safety, and/or development is, or is likely to be, jeopardized or as otherwise defined by local, state, or federal law. Neglect can also occur if a person responsible for the care of a Minor fails to adequately ensure the safety of a child where the child is exposed to extremely dangerous or life-threatening situations.